Conversational Intelligence

by Judith E. Glaser

Summary

Conversational Intelligence by Judith E. Glaser emphasizes the importance of mastering effective conversational rituals that foster trust and partnership in both life and business. The book simplifies complex neuroscience insights, providing practical tools and frameworks to help individuals understand and apply new conversational strategies. By highlighting the difference between lower and higher-level brain activations, Glaser guides readers toward conversations that enhance trust, empathy, and good judgment, making the science of communication accessible for everyone.

Key Takeaways

  • 1Learn to identify conversational patterns that build trust.
  • 2Discover how neuroscience can enhance everyday communication.
  • 3Explore practical tools and rituals for effective conversations.
  • 4Understand the impact of conversation on organizational success.

Who Should Read This

Ideal for business professionals, leaders, and anyone interested in improving their communication skills and fostering better relationships.

Published
2016
ISBN
9781351862073
Category
Business

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